1. Data Collection

To provide our automated WhatsApp reminder service, we collect different types of information from our clients (repair shop owners) and their customers.

2. Purpose of Collection

We use the collected data exclusively for:

• Providing and managing the automated WhatsApp reminder service.
• Allowing business owners to track upcoming services and no-shows.
• Managing business profiles and WhatsApp API integrations.
• Improving our service through internal analytics and troubleshooting.

3. Data Usage and Protection

We take data security seriously. Your data is stored on secure cloud servers with industry-standard encryption (AES-256) at rest. We implement:

• Secure authentication and authorization via Clerk.
• Encrypted database connections and server-side environment variable masking.
• Regular security audits and vulnerability patches.
• Strict internal access controls to limit data visibility to authorized personnel only.

4. Data Sharing with Third Parties

We do not sell your personal data. We only share data with essential service providers:

• Clerk: For secure user authentication and account management.
• WhatsApp/Meta: To facilitate the sending of automated messages through their official API.
• Cloud Hosting Providers: For secure database and application hosting.

5. User Rights (Access & Deletion)

In accordance with data protection regulations like GDPR, you have the following rights:

• Access: Request a copy of all data we store about your business or customers.
• Correction: Update or fix any inaccurate information in your profile.
• Deletion ("Right to be Forgotten"): Request that we permanently delete your account and all associated data.

To exercise these rights, please email us at sourabh.cad70@gmail.com. We will process your request within 30 days.

6. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at: